(510) 843-6389   1700 Martin Luther King Jr. Way Berkeley, CA 94709 support@lmi.net

Outage 6-9-2022

11:50am Currently some Phiber circuits in Berkeley are experiencing an outage. The estimated time of repair is about an hour. 2pm: Circuits are back online. If you’re still having trouble, try unplugging the power cord from your router and/or modem (ONT) for...

Outage 5-10-2022

12:30pm – Currently there is a outage affecting an unknown amount of users. There is no current Estimate Time of Repair for this outage as of yet. This page will update with more information later. Update 5:25pm – This outage has been resolved. If you are...

Fiber Outage 4-5-2022

Update 6:37pm: This outage has been resolved. In the Berkeley and Albany area there is currently a fiber outage affecting some of our customers. The current estimated time of repair is 6:30pm. If you still have no internet at that point, try unplugging the power cord...

Incoming Call Issue

3/7/22 9:20AM ¬†Currently, many incoming calls to our Phiber and PHLO circuits are getting a “call cannot be completed” error message. The issue is due to call routing with one of our upstream carriers.. We are working on fixing the problem, but have no ETA...

Fiber Outage 1-7-2022

8:51am: 192 customers down due to an outage. ETA is 2 hours. The outage is in the Berkeley / Albany area. Update:10:38am: This outage seems to be resolved. If you’re still having issues, please unplug the power cord from the back of your router, plug it back in...

Fiber outage 11.16.21

A subset of our Berkeley Phiber customers are being effected by an outage. There is no ETA for returns of services aas of yet, UPDATE: 8:30pm… This outage has been resolved. If you are still not able to get online, try turing your router off and back on again....