(510) 843-6389   1700 Martin Luther King Jr. Way Berkeley, CA 94709 support@lmi.net

Resolved – Phiber Outage – 3-15-2021

Update 1:40pm: This outage has been resolved. If you’re still having trouble connecting try and unplug the power cord from your router for about 5 seconds and then plug it back in again. If the issue persists, give us a call at 510 843 6389 ext 4. Some of our...

Resolved – Legacy DSL Outage

Update: This outage has been resolved. You may need to powercycle (unplug and plug back in the power cord) your modem and/or router to get back online. Currently 45 cities across northern California are being affected by an outage affecting Legacy DSL customers. This...

LMi Office Phone Outage

4:45 Update: We’re currently experiencing more issues with our Phone system. Please use 510-883-8512 to reach us in the meantime. 11:55am Update: We can now receive and make calls but we have had some reports of choppy connections. Thanks for your patience!...

Holiday Hours

LMi will be closing early today the 25th at 2pm and will be closed until Saturday the 28th. Happy Thanksgiving!

Berkeley Phiber Outage 10-29-20

Earlier today Many of our Phiber customers in the Berkeley and Albany Area have been offline due to to an outage. You may be able to restore service by unplugging the power cord from the back of the Router and Fiber Modem for about 5 seconds and plugging it back in....

Albany/Berkeley Phiber Outage

UPDATE 12:15pm: This outage has been resolved. There is an outage impacting a subset of customers in Albany. Our network engineers are investigating the root cause, but there is currently no estimated time of repair. We apologize for any inconvenience and hope to...