1/30/19: We’re currently experiencing an outage on our Fiber connection. About 30 customers are affected by this. We are currently working on resolving this issue. 6:38pm UPDATE: The outage has been resolved.
UPDATE: As of 11:30AM, all services have been restored. We experienced a distributed denial of service attack that caused a saturation of our available bandwidth and have instated network policies to neutralize the threat. At roughly 10:30AM, we began experiencing an...
At 7:30AM, on December 3rd, one of our UPS units failed which caused an outage across our mail system. At 8:12AM, we replaced the failing UPS and all services have been restored. If you are still experiencing issues related to your mail, contact support.
We will be performing some intrusive maintenance this evening between 1-3am. There may be service interruptions at this time and we expect the maintenance to take no longer than 1 hour.
Update: We expect the outage to be resolved in the next 5 hours, or by 4PM. We are currently experiencing an outage for our Phiber service that may be impacting customers in Albany. We do not currently have a estimated time for repair but will update as soon as we...
Update: As of 11:25AM, the network outage has been resolved. If you’re still experiencing issues, please be sure to powercycle your modem/router, and if that doesn’t resolve it, contact us. We are currently experiencing network difficulties with some of...
