Around 12:45pm we lost connection to the radio on site. We’re dispatching a technician to investigate. UPDATE: Service was restored around 1:50pm. RFO: conflict with camera vendor
As of about 1:30pm yesterday Feb 6th, some of our customers on the Phiber BGL service near Josephine and Vine Street have been experiencing an outage. There is no current estimated time of repair.
Over the next few days there is a planned outage for Maintenance on some of our Atherton Fiber customers. Reason for Maintenance: Network Infrastructure Upgrade Event 1 Start Date: Tuesday, October 28th, 2025 Start Time: 12:00 AM Pacific Time End Date: Tuesday,...
UPDATE 7/31/25 5pm Service has been fully restored. We will be monitoring overnite and in the following days to make sure the fix is reliable. We apologize for the downtime. UPDATE 7/31/25 1pm We’ve used a tripod and found a different spot for the radio and the...
Some customers near Neilson Street, Posen and Ordway Ave have reported that their Phiber modems are rebooting leaving them with no internet. This is part of a larger outage. We don’t have an estimated time of repair at this time. Updated 6/26: This outage...
4/2 1:45pm: We’re currently unable to receive any calls due to an issue from our phone provider. This page will be updated once we have an update. 1:53PM: This outage has been resolved.
