4:45 Update: We’re currently experiencing more issues with our Phone system. Please use 510-883-8512 to reach us in the meantime. 11:55am Update: We can now receive and make calls but we have had some reports of choppy connections. Thanks for your patience!...
Earlier today Many of our Phiber customers in the Berkeley and Albany Area have been offline due to to an outage. You may be able to restore service by unplugging the power cord from the back of the Router and Fiber Modem for about 5 seconds and plugging it back in....
UPDATE 12:15pm: This outage has been resolved. There is an outage impacting a subset of customers in Albany. Our network engineers are investigating the root cause, but there is currently no estimated time of repair. We apologize for any inconvenience and hope to...
Sat, May 7 Our Barracuda spam firewall failed last weekend.. We got a new one installed on Thursday, and it is online and blocking spam. However, the quarantine system is not working. Messages flagged as likely spam are not going into user’s quarantine...
