(510) 843-6389   1700 Martin Luther King Jr. Way Berkeley, CA 94709 support@lmi.net

SpamGauntlet server issues

Sat, May 7  Our Barracuda spam firewall failed last weekend.. We got a new one installed on Thursday, and it is online and blocking spam.  However, the quarantine system is not working. Messages flagged as likely spam are not going into user’s quarantine...

4.8.20 Berkeley and Albany Outage

As of 7:00pm we are experiencing issues with our network that is causing DHCP issues. This is causing some customers to not be able to surf or access the internet. Currently we are only seeing this issues on our Phiber services. We are still working on this. Check...

12.26 – Equipment Failure in Oakland

UPDATE: 10:35AM – The failing equipment has been replaced and service should now be restored. We have dispatched a technician to investigate an equipment failure that is impacting some of our customers being served out of the Oakland Central Office. We...

11.13.19 Phiber Outage

12:16 pm: We’re currently experiencing an outage affecting some of our customers on Phiber lines. There is no ETR as of yet but this page will update as repairs develop. Update 12:45pm: This outage has been resolved. If you’re still experiencing an issue,...

10.31.19 Albany Phiber Outage

Update 11/6/19 : This outage is mostly resolved with a dispatch out currently to finalize the fix. Service should be restored. Update 11/01/2019 10:51 A team of engineers has found a problem with the Fiber Infrastructure and has been dispatched to complete the...