(510) 843-6389   1700 Martin Luther King Jr. Way Berkeley, CA 94709 support@lmi.net

Fiber outage 11.16.21

A subset of our Berkeley Phiber customers are being effected by an outage. There is no ETA for returns of services aas of yet, UPDATE: 8:30pm… This outage has been resolved. If you are still not able to get online, try turing your router off and back on again....

Fiber Outage 11-2-2021

As of about 9 today, some fiber customers in Albany are currently experiencing an outage. There is no estimated time of repair for this yet but we’ll update this page as we know more.   Update 11am: This outage appears to be on-going. No ETR as of yet....

Open5G Outage 11-1-2021

As of about 1:45 many customers are experiencing an interruption in their Phiber service in Menlo Park and Atherton. The current estimated time of repair is 3:20pm. After that time, reboot/powercycle your router and if you still don’t have internet, please give...

Updates to Let’s Encrypt Security Certificate

Let’s Encrypt is the certificate issuer used by LMi. As of 9/30/2021, the root certificate Let’s Encrypt used for compatibility with older devices has expired. Users running older versions of macOS and Windows are likely to encounter a warning about an...

Phiber Outage 9-28-2021

4:20PM Many customers have been having a stable internet connection for a few hours at this point. If you’re still having trouble with your connection please email us at support@lmi.net or call in at 510 843 6389 ext 4.   12:10PM: Some of our Phiber...

Phiber outage – Sat 9/25/21

There is a Phiber network outage effecting some customers in the Berkeley/Albany area. This was caused by some power issues. We expect service to be restored by 5:30pm today UPDATE: 5:30pm.. Phone service has been restored.. Some people may need to power-cycle (turn...