(510) 843-6389   1700 Martin Luther King Jr. Way Berkeley, CA 94709 support@lmi.net

Albany/Berkeley Phiber Outage 2.28.19 – 3.1.19

UPDATE: Maintenance has been completed. We were able to straighten and secure the 2 fiber cables without needing to do any splice work.  Light levels look fine for all the customers so no bends in the fiber optic cable or anything significant from what we can see....

Fiber Network Outage

1/30/19: We’re currently experiencing an outage on our Fiber connection. About 30 customers are affected by this. We are currently working on resolving this issue. 6:38pm UPDATE: The outage has been resolved.

12.12.18 – Bay Area High Speed Wireless Outage

UPDATE: As of 11:30AM, all services have been restored. We experienced a distributed denial of service attack that caused a saturation of our available bandwidth and have instated network policies to neutralize the threat. At roughly 10:30AM, we began experiencing an...

12.3.18 – Mail Outage due to UPS Failure

At 7:30AM, on December 3rd, one of our UPS units failed which caused an outage across our mail system. At 8:12AM, we replaced the failing UPS and all services have been restored. If you are still experiencing issues related to your mail, contact support.

9.12.18 Neighborhood Phiber – Maintenance

We will be performing some intrusive maintenance this evening between 1-3am. There may be service interruptions at this time and we expect the maintenance to take no longer than 1 hour.