12:16 pm: We’re currently experiencing an outage affecting some of our customers on Phiber lines. There is no ETR as of yet but this page will update as repairs develop. Update 12:45pm: This outage has been resolved. If you’re still experiencing an issue,...
Update 11/6/19 : This outage is mostly resolved with a dispatch out currently to finalize the fix. Service should be restored. Update 11/01/2019 10:51 A team of engineers has found a problem with the Fiber Infrastructure and has been dispatched to complete the...
UPDATE: As of 2PM, the issue has been resolved. There was a repair needed to resolve an issue with one of the lines in the Berkeley Central Office. We are currently experiencing a minor outage that may impact some of our Phiber customers in South Berkeley and North...
6.3.19 – We are currently experiencing an issue affecting our DSL customers regarding phone calls. This problem started occurring around 1:30 pm. You may be experiencing a constant busy signal. This repair is currently being working on. This page will update...
UPDATE: As of 12:11PM, the issue has been resolved. We are currently experiencing an outage that is affecting a small number of DSL customers in the San Francisco area. We are currently en route to replace equipment and expect to complete repairs within 3 hours, or by...
Update: Power was restored just before 10pm. Around 7pm the backup power failed at our Berkeley Wireless hub in West Berkeley. Still waiting for power to be restored.
