UPDATE: 10:35AM – The failing equipment has been replaced and service should now be restored. We have dispatched a technician to investigate an equipment failure that is impacting some of our customers being served out of the Oakland Central Office. We...
If you are currently experiencing issues at either Allston Place or Stadium Place, please reach out to your property manager as we are not able to assist tenants directly at this time.
12:16 pm: We’re currently experiencing an outage affecting some of our customers on Phiber lines. There is no ETR as of yet but this page will update as repairs develop. Update 12:45pm: This outage has been resolved. If you’re still experiencing an issue,...
Update 11/6/19 : This outage is mostly resolved with a dispatch out currently to finalize the fix. Service should be restored. Update 11/01/2019 10:51 A team of engineers has found a problem with the Fiber Infrastructure and has been dispatched to complete the...
UPDATE: As of 2PM, the issue has been resolved. There was a repair needed to resolve an issue with one of the lines in the Berkeley Central Office. We are currently experiencing a minor outage that may impact some of our Phiber customers in South Berkeley and North...
6.3.19 – We are currently experiencing an issue affecting our DSL customers regarding phone calls. This problem started occurring around 1:30 pm. You may be experiencing a constant busy signal. This repair is currently being working on. This page will update...
