(510) 843-6389   1700 Martin Luther King Jr. Way Berkeley, CA 94709 support@lmi.net

Network Status

We will provide updates to any widespread or building related outages here

All LMi.net systems are currently operational. Please let us know if you believe you are part of an unreported outage. We will be sure to look into any and all potential outages and let our customers know.

Think you may be part of an outage not listed here? Contact Us!

Email/Website SSL Error

As of about 5PM we’ve started to have an issue with our SSL which is affecting our main website and our mail server.

Update 5:25pm: This issue has been resolved. If you’re still having trouble with the email, quit your mail program/reboot your computer and try again. If the error persist give us a call at 510-843-6389 ext 4.

Fiber Outage 9/28

Around 10:30am today, some Phiber customers located In North Berkley in the area between Hearst street and Cedar Street east of San Pablo currently have no internet. We don’t currently have an estimated time of repair yet.

Update 2:30pm: This damage appears to have been caused by squirrels. The current estimated time of repair is 4pm.

 

Update 5:30pm: This outage has been resolved. If you still have no internet, unplug and reuplug the power cord to your router and wait about 5 minutes.

Partial fiber outage in Berkeley

Wednesday, September 7, 2022 1:24pm

A small portion of our Phiber customers are down due to damage of the fiber cables by rodents. There is no estimate at this time when repairs will be completed.

2:00pm… The damage has been repaired, and all effected customers should now be back online.

SpamGauntlet web interface down

Saturday, July 2, 2022 :11:30am

The web interface to our SpamGauntlet device (https://judas.lmi.net) is currently down.. Email is still passing through it, and it is filtering spam, but the web interface to see quarantined email is down. No ETR at the moment.

Tuesday, July 5, 2022 2:15pm

The web interface has been restored.

Outage 6-9-2022

11:50am Currently some Phiber circuits in Berkeley are experiencing an outage. The estimated time of repair is about an hour.

2pm: Circuits are back online. If you’re still having trouble, try unplugging the power cord from your router and/or modem (ONT) for about 5 seconds and then plugging the cord back in. Wait 5 minutes then try to connect. If issues still persist, contact us at 5108436389 ext 4.

Outage 5-10-2022

12:30pm – Currently there is a outage affecting an unknown amount of users. There is no current Estimate Time of Repair for this outage as of yet. This page will update with more information later.

Update 5:25pm – This outage has been resolved. If you are still unable to get online, unplug the power cord from the back of your router for about 5 seconds, then plug it back in and wait 5 minutes. Contact us if you are still unable to get online after that powercycle.

Don’t give out your password!

Many of our customers have gotten emails that purport to be from LMi.net, which ask you to provide your email password, or direct you to a web site where you can enter your password. These are phishing scams, and under no circumstances should you respond to these messages. The only person that needs to know your email password is you!

 


Get status updates on Twitter!

If you would like to receive our network status updates via Twitter, you can follow us @lminet