(510) 843-6389   1700 Martin Luther King Jr. Way Berkeley, CA 94709 support@lmi.net

Network Status

We will provide updates to any widespread or building related outages here

We are currently experiencing an outage that may affect some Phiber customers in Albany. All other systems are operational. Please let us know if you believe you are part of an unreported outage. We will be sure to look into any and all potential outages and let our customers know.

Think you may be part of an outage not listed here? Contact Us!

9.12.18 Neighborhood Phiber – Maintenance

We will be performing some intrusive maintenance this evening between 1-3am. There may be service interruptions at this time and we expect the maintenance to take no longer than 1 hour.

8.16.18 – Albany Phiber Outage

Update: We expect the outage to be resolved in the next 5 hours, or by 4PM. We are currently experiencing an outage for our Phiber service that may be impacting customers in Albany. We do not currently have a estimated time for repair but will update as soon as we...

Outage Affecting Customers in the Oakland Central Office

Update: As of 11:25AM, the network outage has been resolved. If you're still experiencing issues, please be sure to powercycle your modem/router, and if that doesn't resolve it, contact us. We are currently experiencing network difficulties with some of our customers...

Emergency Maintenance 6.20.18 Berkeley Wireless

This afternoon between 1:30 and 3:00 there will be a short (5 to 15 minute) interruption of your Internet service from LMi.net. We have to preform some emergency maintenance. Sorry for the short notice and the inconvenience. This includes all wireless customers in...

4.6.2018 Email Outage

Update (9:52pm) A filesystem on one of our mail servers was corrupted today, most likely due to a temporary power outage. The filesystem has been repaired. The server in question (and its twin) will be decommissioned as soon as possible to ensure this does not happen...

11.14.2017 – Legacy DSL Outage

UPDATE (11.14.2017 3:00pm) The outage affecting our legacy DSL customers has been resolved. If you are continuing to experience issues, we recommend restarting your equipment or giving our support line a call. Tuesday, November 14   LMi.net is currently experiencing a...

Don’t give out your password!

Many of our customers have gotten emails that purport to be from LMi.net, which ask you to provide your email password, or direct you to a web site where you can enter your password. These are phishing scams, and under no circumstances should you respond to these messages. The only person that needs to know your email password is you!

 


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