(510) 843-6389   1700 Martin Luther King Jr. Way Berkeley, CA 94709 support@lmi.net

Network Status

We will provide updates to any widespread or building related outages here

All LMi.net systems are currently operational. Please let us know if you believe you are part of an unreported outage. We will be sure to look into any and all potential outages and let our customers know.

Think you may be part of an outage not listed here? Contact Us!

Outage 5-10-2022

12:30pm - Currently there is a outage affecting an unknown amount of users. There is no current Estimate Time of Repair for this outage as of yet. This page will update with more information later. Update 5:25pm - This outage has been resolved. If you are still unable...

Fiber Outage 4-5-2022

Update 6:37pm: This outage has been resolved. In the Berkeley and Albany area there is currently a fiber outage affecting some of our customers. The current estimated time of repair is 6:30pm. If you still have no internet at that point, try unplugging the power cord...

Incoming Call Issue

3/7/22 9:20AM  Currently, many incoming calls to our Phiber and PHLO circuits are getting a "call cannot be completed" error message. The issue is due to call routing with one of our upstream carriers.. We are working on fixing the problem, but have no ETA at this...

Fiber Outage 1-7-2022

8:51am: 192 customers down due to an outage. ETA is 2 hours. The outage is in the Berkeley / Albany area. Update:10:38am: This outage seems to be resolved. If you're still having issues, please unplug the power cord from the back of your router, plug it back in and...

Fiber outage 11.16.21

A subset of our Berkeley Phiber customers are being effected by an outage. There is no ETA for returns of services aas of yet, UPDATE: 8:30pm... This outage has been resolved. If you are still not able to get online, try turing your router off and back on again....

Fiber Outage 11-2-2021

As of about 9 today, some fiber customers in Albany are currently experiencing an outage. There is no estimated time of repair for this yet but we'll update this page as we know more.   Update 11am: This outage appears to be on-going. No ETR as of yet.  ...

Don’t give out your password!

Many of our customers have gotten emails that purport to be from LMi.net, which ask you to provide your email password, or direct you to a web site where you can enter your password. These are phishing scams, and under no circumstances should you respond to these messages. The only person that needs to know your email password is you!


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