(510) 843-6389   1700 Martin Luther King Jr. Way Berkeley, CA 94709 support@lmi.net

Network Status

We will provide updates to any widespread or building related outages here

All LMi.net systems are currently operational. Please let us know if you believe you are part of an unreported outage. We will be sure to look into any and all potential outages and let our customers know.

Think you may be part of an outage not listed here? Contact Us!

Fiber outage 11.16.21

A subset of our Berkeley Phiber customers are being effected by an outage. There is no ETA for returns of services aas of yet, UPDATE: 8:30pm... This outage has been resolved. If you are still not able to get online, try turing your router off and back on again....

Fiber Outage 11-2-2021

As of about 9 today, some fiber customers in Albany are currently experiencing an outage. There is no estimated time of repair for this yet but we'll update this page as we know more.   Update 11am: This outage appears to be on-going. No ETR as of yet.  ...

Open5G Outage 11-1-2021

As of about 1:45 many customers are experiencing an interruption in their Phiber service in Menlo Park and Atherton. The current estimated time of repair is 3:20pm. After that time, reboot/powercycle your router and if you still don't have internet, please give Open5G...

Updates to Let’s Encrypt Security Certificate

Let's Encrypt is the certificate issuer used by LMi. As of 9/30/2021, the root certificate Let's Encrypt used for compatibility with older devices has expired. Users running older versions of macOS and Windows are likely to encounter a warning about an expired root...

Phiber Outage 9-28-2021

4:20PM Many customers have been having a stable internet connection for a few hours at this point. If you're still having trouble with your connection please email us at support@lmi.net or call in at 510 843 6389 ext 4.   12:10PM: Some of our Phiber customers are...

Phiber outage – Sat 9/25/21

There is a Phiber network outage effecting some customers in the Berkeley/Albany area. This was caused by some power issues. We expect service to be restored by 5:30pm today UPDATE: 5:30pm.. Phone service has been restored.. Some people may need to power-cycle (turn...

Don’t give out your password!

Many of our customers have gotten emails that purport to be from LMi.net, which ask you to provide your email password, or direct you to a web site where you can enter your password. These are phishing scams, and under no circumstances should you respond to these messages. The only person that needs to know your email password is you!

 


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