(510) 843-6389   1700 Martin Luther King Jr. Way Berkeley, CA 94709 support@lmi.net

Network Status

We will provide updates to any widespread or building related outages here

All LMi.net systems are currently operational. Please let us know if you believe you are part of an unreported outage. We will be sure to look into any and all potential outages and let our customers know.

Think you may be part of an outage not listed here? Contact Us!

SpamGauntlet web interface down

Saturday, July 2, 2022 :11:30am The web interface to our SpamGauntlet device (https://judas.lmi.net) is currently down.. Email is still passing through it, and it is filtering spam, but the web interface to see quarantined email is down. No ETR at the moment. Tuesday,...

Outage 6-9-2022

11:50am Currently some Phiber circuits in Berkeley are experiencing an outage. The estimated time of repair is about an hour. 2pm: Circuits are back online. If you're still having trouble, try unplugging the power cord from your router and/or modem (ONT) for about 5...

Outage 5-10-2022

12:30pm - Currently there is a outage affecting an unknown amount of users. There is no current Estimate Time of Repair for this outage as of yet. This page will update with more information later. Update 5:25pm - This outage has been resolved. If you are still unable...

Fiber Outage 4-5-2022

Update 6:37pm: This outage has been resolved. In the Berkeley and Albany area there is currently a fiber outage affecting some of our customers. The current estimated time of repair is 6:30pm. If you still have no internet at that point, try unplugging the power cord...

Incoming Call Issue

3/7/22 9:20AM  Currently, many incoming calls to our Phiber and PHLO circuits are getting a "call cannot be completed" error message. The issue is due to call routing with one of our upstream carriers.. We are working on fixing the problem, but have no ETA at this...

Fiber Outage 1-7-2022

8:51am: 192 customers down due to an outage. ETA is 2 hours. The outage is in the Berkeley / Albany area. Update:10:38am: This outage seems to be resolved. If you're still having issues, please unplug the power cord from the back of your router, plug it back in and...

Don’t give out your password!

Many of our customers have gotten emails that purport to be from LMi.net, which ask you to provide your email password, or direct you to a web site where you can enter your password. These are phishing scams, and under no circumstances should you respond to these messages. The only person that needs to know your email password is you!

 


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