(510) 843-6389   1700 Martin Luther King Jr. Way Berkeley, CA 94709 support@lmi.net

Network Status

We will provide updates to any widespread or building related outages here

All LMi.net systems are currently operational. Please let us know if you believe you are part of an unreported outage. We will be sure to look into any and all potential outages and let our customers know.

Think you may be part of an outage not listed here? Contact Us!

Stadium Apartments Partial Outage 7-15-2021 – Resolved

Our networking equipment in Stadium apartments is currently down and is affecting a subset of the users there. We're currently working on getting this back online and will post further updates here.   Update 12:11: This outage has been resolved.

Resolved – Open5G Fiber Outage 5-27-2021

Update 6:15pm: Everyone should be back online now. One of our PON ports in the central office failed. If you're still experiencing issues, please contact our tech support. As of about 12:30 today, some customers from our Open5G fiber connection are reporting an...

Resolved – Phiber Outage 4-27-2021

Some of our Phiber customers are experiencing an outage caused by some maintenance done last night. Some circuits have been restored service while some are still out. When the service is fully operation, we'll update this message. The full breakdown of the issue is...

Phiber Maintenance 4-15-2021

The backbone cable of our Phiber optic network in Albany needs to undergo Maintenance. There will be some downtime for the internet while this maintenance occurs. This will only affect a small subset of our customers who have already been notified via email. The...

Resolved – Phiber Outage – 3-15-2021

Update 1:40pm: This outage has been resolved. If you're still having trouble connecting try and unplug the power cord from your router for about 5 seconds and then plug it back in again. If the issue persists, give us a call at 510 843 6389 ext 4. Some of our East Bay...

Resolved – Legacy DSL Outage

Update: This outage has been resolved. You may need to powercycle (unplug and plug back in the power cord) your modem and/or router to get back online. Currently 45 cities across northern California are being affected by an outage affecting Legacy DSL customers. This...

Don’t give out your password!

Many of our customers have gotten emails that purport to be from LMi.net, which ask you to provide your email password, or direct you to a web site where you can enter your password. These are phishing scams, and under no circumstances should you respond to these messages. The only person that needs to know your email password is you!


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