Client Support
Are you running into challenges with an LMi service? Find answers in our guides below or contact us.

Technical Support
Email Support Guides
Improving Wireless Connectivity & Speeds
Contact Technical Support:
Internet related: support@lmi.net
IT services related: it@lmi.net
Phone: (510) 843-6389
Monday-Friday: 8:30am to 6:30pm
Saturday – Sunday: 10am – 5pm
Billing & Account Support
Update your credit card information
Update Electronic Funds (ACH) transfer information
Contact Billing:
Email: billing@lmi.net
Phone: (510) 843-6389
Mon-Fri, 9am to 5pm
Network Support
Nostalgia
We’ve been doing this since the dial-up days and we’re sentimental enough to want to keep a few reminders. So if you’re curious about how folks set up their DSL or Outlook 2007, feel free to check out this page!