(510) 843-6389   1700 Martin Luther King Jr. Way Berkeley, CA 94709 support@lmi.net

Phiber outage – Sat 9/25/21

There is a Phiber network outage effecting some customers in the Berkeley/Albany area. This was caused by some power issues. We expect service to be restored by 5:30pm today UPDATE: 5:30pm.. Phone service has been restored.. Some people may need to power-cycle (turn...

SpamGauntlet server issues

Sat, May 7  Our Barracuda spam firewall failed last weekend.. We got a new one installed on Thursday, and it is online and blocking spam.  However, the quarantine system is not working. Messages flagged as likely spam are not going into user’s quarantine...

Phiber Troubleshooting Guide

If you are using our fiber optic internet service and experience an outage, here are steps that you can take to possibly resolve the issue: First, determine if the actual fiber connection into your house is connected. If you are using the telephone line that comes...

Download File Transfer Speed Tests

Many people use speed test websites to measure their connection speed. LMi.net has one as well. However, a more accurate test involves actually downloading a sizable file and measuring the speed averaged out over a few minutes. This is more reflective of a real-like...

How to do your own MPOE test

When troubleshooting DSL connections, one of the first things we try and determine is if the problem is inside your home (called “Inside Wiring” ) or with he lines in the street, which are maintained by the telephone company (AT&T in most cases). In...