(510) 843-6389   1700 Martin Luther King Jr. Way Berkeley, CA 94709 support@lmi.net

Network Status

We will provide updates to any widespread or building related outages here

All LMi.net systems are currently operational. Please let us know if you believe you are part of an unreported outage. We will be sure to look into any and all potential outages and let our customers know.

Think you may be part of an outage not listed here? Contact Us!

Berkeley Phiber Outage 10-29-20

Earlier today Many of our Phiber customers in the Berkeley and Albany Area have been offline due to to an outage. You may be able to restore service by unplugging the power cord from the back of the Router and Fiber Modem for about 5 seconds and plugging it back in....

Albany/Berkeley Phiber Outage

UPDATE 12:15pm: This outage has been resolved. There is an outage impacting a subset of customers in Albany. Our network engineers are investigating the root cause, but there is currently no estimated time of repair. We apologize for any inconvenience and hope to...

PHLO+ Outage in Oakland

Update - We have resolved an earlier outage our Oakland PHLO+ customers had experienced.

SpamGauntlet server issues

Sat, May 7  Our Barracuda spam firewall failed last weekend.. We got a new one installed on Thursday, and it is online and blocking spam.  However, the quarantine system is not working. Messages flagged as likely spam are not going into user's quarantine mailboxes,...

4.8.20 Berkeley and Albany Outage

As of 7:00pm we are experiencing issues with our network that is causing DHCP issues. This is causing some customers to not be able to surf or access the internet. Currently we are only seeing this issues on our Phiber services. We are still working on this. Check...

12.26 – Equipment Failure in Oakland

UPDATE: 10:35AM - The failing equipment has been replaced and service should now be restored. We have dispatched a technician to investigate an equipment failure that is impacting some of our customers being served out of the Oakland Central Office. We don't have an...

Don’t give out your password!

Many of our customers have gotten emails that purport to be from LMi.net, which ask you to provide your email password, or direct you to a web site where you can enter your password. These are phishing scams, and under no circumstances should you respond to these messages. The only person that needs to know your email password is you!


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