(510) 843-6389   1700 Martin Luther King Jr. Way Berkeley, CA 94709 support@lmi.net

Network Status

We will provide updates to any widespread or building related outages here

All LMi.net systems are currently operational. Please let us know if you believe you are part of an unreported outage. We will be sure to look into any and all potential outages and let our customers know.

Think you may be part of an outage not listed here? Contact Us!

Phiber Outage 9-10-2021

Update 4:55pm: Service should be fully restored now. If you're still having trouble, please try power cycling your ONT by unplugging the power cable for 15 seconds and then plugging it back in. __________________________________________________________ Update 3:20pm:...

Phiber Outage 8-23

A small subset of our customers in the North Berkeley/ Albany are having an outage with their Phiber connection starting around Noon today. Estimated Time of repair is 3pm today. If you're still unable to get online after 3, unplug the black round tipped power cord...

Phiber Outage 8-15-2021

Some of out Phiber customers are experiencing no internet since about 6am today. This issue is related to the equipment in the central office and should possibly be resolved by 2am on 8/16 or sooner. If you still lack internet after that time, try unplugging the power...

Stadium Apartments Partial Outage 7-15-2021 – Resolved

Our networking equipment in Stadium apartments is currently down and is affecting a subset of the users there. We're currently working on getting this back online and will post further updates here.   Update 12:11: This outage has been resolved.

Resolved – Open5G Fiber Outage 5-27-2021

Update 6:15pm: Everyone should be back online now. One of our PON ports in the central office failed. If you're still experiencing issues, please contact our tech support. As of about 12:30 today, some customers from our Open5G fiber connection are reporting an...

Resolved – Phiber Outage 4-27-2021

Some of our Phiber customers are experiencing an outage caused by some maintenance done last night. Some circuits have been restored service while some are still out. When the service is fully operation, we'll update this message. The full breakdown of the issue is...

Don’t give out your password!

Many of our customers have gotten emails that purport to be from LMi.net, which ask you to provide your email password, or direct you to a web site where you can enter your password. These are phishing scams, and under no circumstances should you respond to these messages. The only person that needs to know your email password is you!


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