(510) 843-6389   1700 Martin Luther King Jr. Way Berkeley, CA 94709 support@lmi.net

Network Status

We will provide updates to any widespread or building related outages here

All LMi.net systems are currently operational. Please let us know if you believe you are part of an unreported outage. We will be sure to look into any and all potential outages and let our customers know.

Think you may be part of an outage not listed here? Contact Us!

Fiber Network Outage

1/30/19: We're currently experiencing an outage on our Fiber connection. About 30 customers are affected by this. We are currently working on resolving this issue. 6:38pm UPDATE: The outage has been resolved.

12.12.18 – Bay Area High Speed Wireless Outage

UPDATE: As of 11:30AM, all services have been restored. We experienced a distributed denial of service attack that caused a saturation of our available bandwidth and have instated network policies to neutralize the threat. At roughly 10:30AM, we began experiencing an...

12.3.18 – Mail Outage due to UPS Failure

At 7:30AM, on December 3rd, one of our UPS units failed which caused an outage across our mail system. At 8:12AM, we replaced the failing UPS and all services have been restored. If you are still experiencing issues related to your mail, contact support.

9.12.18 Neighborhood Phiber – Maintenance

We will be performing some intrusive maintenance this evening between 1-3am. There may be service interruptions at this time and we expect the maintenance to take no longer than 1 hour.

8.16.18 – Albany Phiber Outage

Update: We expect the outage to be resolved in the next 5 hours, or by 4PM. We are currently experiencing an outage for our Phiber service that may be impacting customers in Albany. We do not currently have a estimated time for repair but will update as soon as we...

Outage Affecting Customers in the Oakland Central Office

Update: As of 11:25AM, the network outage has been resolved. If you're still experiencing issues, please be sure to powercycle your modem/router, and if that doesn't resolve it, contact us. We are currently experiencing network difficulties with some of our customers...

Don’t give out your password!

Many of our customers have gotten emails that purport to be from LMi.net, which ask you to provide your email password, or direct you to a web site where you can enter your password. These are phishing scams, and under no circumstances should you respond to these messages. The only person that needs to know your email password is you!


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