(510) 843-6389   1700 Martin Luther King Jr. Way Berkeley, CA 94709 support@lmi.net

A small subset of our customers in the North Berkeley/ Albany are having an outage with their Phiber connection starting around Noon today. Estimated Time of repair is 3pm today.
If you’re still unable to get online after 3, unplug the black round tipped power cord from the back of the Phiber modem, or ONT, wait about 5 seconds then plug it back in. Wait about 3-4 minutes for the ONT to boot.