(510) 843-6389   1700 Martin Luther King Jr. Way Berkeley, CA 94709 support@lmi.net

Network Status

We will provide updates to any widespread or building related outages here

All LMi.net systems are currently operational. Please let us know if you believe you are part of an unreported outage. We will be sure to look into any and all potential outages and let our customers know.

Think you may be part of an outage not listed here? Contact Us!

6.17.19 – Phiber (Partial) Outage

UPDATE: As of 2PM, the issue has been resolved. There was a repair needed to resolve an issue with one of the lines in the Berkeley Central Office. We are currently experiencing a minor outage that may impact some of our Phiber customers in South Berkeley and North...

6.3.19 Phone Service Issue

6.3.19 - We are currently experiencing an issue affecting our DSL customers regarding phone calls. This problem started occurring around 1:30 pm. You may be experiencing a constant busy signal. This repair is currently being working on. This page will update when we...

4.9.19 – DSL Outage in San Francisco

UPDATE: As of 12:11PM, the issue has been resolved. We are currently experiencing an outage that is affecting a small number of DSL customers in the San Francisco area. We are currently en route to replace equipment and expect to complete repairs within 3 hours, or by...

Power outage affecting Berkeley Wireless hub

Update: Power was restored just before 10pm. Around 7pm the backup power failed at our Berkeley Wireless hub in West Berkeley. Still waiting for power to be restored.

Albany/Berkeley Phiber Outage 2.28.19 – 3.1.19

UPDATE: Maintenance has been completed. We were able to straighten and secure the 2 fiber cables without needing to do any splice work.  Light levels look fine for all the customers so no bends in the fiber optic cable or anything significant from what we can see....

Fiber Network Outage

1/30/19: We're currently experiencing an outage on our Fiber connection. About 30 customers are affected by this. We are currently working on resolving this issue. 6:38pm UPDATE: The outage has been resolved.

Don’t give out your password!

Many of our customers have gotten emails that purport to be from LMi.net, which ask you to provide your email password, or direct you to a web site where you can enter your password. These are phishing scams, and under no circumstances should you respond to these messages. The only person that needs to know your email password is you!


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