Internet Speeds Up to 80Mbps
Landline Phone Included
Local Tech Support
PHLO+ Internet and Phone from LMi.net
Speeds up to 80Mbps. No Contract. Local Tech Support.
Landline Phone Included
This service includes an analog telephone service. This is a true landline, not one requiring VoIP or depending on another device to function. We offer unlimited calling within the USA and for certain international calls.
By signing up with LMi.net, you agree only to the first month of service and can choose to cancel at any time after that. There is also no required equipment rentals or the necessity of using our equipment. We offer a variety of options if you choose to use our equipment but you are free to choose to provide your own.
Ready to Order?
Are there any taxes or fees?
Yes. There are taxes associated with all of our services as is the industry standard. Furthermore, there are fees required to maintain a phone line. Altogether we expect the taxes to come out to $13 per line (so $26 for any bonded lines.)
Is there a fee for installation?
We require a $25 installation fee to cover the cost of time and labor required to effectively ensure your service is working correctly within your home.
Option A - DSL Modem Only
For customers with their own wireless routers, you can get a simple ADSL2+/VDSL modem, which has a single Ethernet port for connecting to your router (or directly to a computer). Rented modem is warrantied as long you are maintain our equipment rental program.
Rental price: $6/mo
Option B - Dual-band modem/router Unit
For customers with larger homes, or who live in densely populated areas, our dual band 802.11ac router modem combo is a necessity. The 802.11ac wireless signal will have greater range than older 802.11n models, and the 2 wireless frequencies (2.4 and 5 Ghz) will help to avoid WiFi congestion. Our router is warrantied for as long you maintain our service and rental program.
Rental price: $9.50/mo
Option C - Always-On WiFi
For the ultimate in complete wireless coverage throughout your entire home, our managed Always-On Wifi service is the way to go. We will come to your home and professionally install Ubiquity access points that we manage from LMi’s office. This gives you guaranteed coverage anywhere in your house. If there is an access problem that we cannot resolve remotely, we will come out and solve the problem as part of the service.
Option D: Provide Your Own
You are free to provide your own equipment for our PHLO+ service. Please note that our ability to support and troubleshoot may be limited on the device you select as well as your comfort with your chosen device.
Please note that our promotional pricing requires equipment rental and will be priced at $49.95/mo. Price does not include taxes or fees.
Frequently Asked Questions
How fast will my connection be?
Your connection speed depends on several factors, but largely depends on how far you are from your local Central Office (CO). The upload speed on all single-line PHLO+ ADSL2+ circuits is 1 Mbps, and much faster with VDSL. Here is an estimate on what download speeds you can expect if you know how far you are from your local CO.
|Distance||ADSL2+ Download Speed||VDSL Download Speed|
|1000 feet||16 to 20Mbps||30 to 50Mbps|
|2000 feet||15 to 19Mbps||20 to 40Mbps|
|3000 feet||14 to 18Mbps||16-25Mbps|
|4000 feet||12 to 16Mbps||12-18Mbps|
|5000 feet||10 to 14Mbps||n/a|
|6000 feet||8 to 12Mbps||n/a|
|7000 feet||6 to 10Mbps||n/a|
|8000 feet||5 to 8Mbps||n/a|
|9000 feet||4 to 7Mbps||n/a|
|10,000 feet||2 to 4Mbps||n/a|
|11,000 feet||1 to 3Mbps
|12,000 feet +||Too far. Will not work.||n/a|
In addition, your speeds will be affected by the quality of the telephone wiring inside your home.
For business dual-line bonded circuits, the download and upload speeds are doubled.
To get an estimate of how far away your home is, you can use our pre-qual tool.
What is involved in the installation?
If you are porting an existing AT&T land line over to PHLO+, then we do a “hot cut”, where your phone and Internet service get transferred over at a pre-determined time, so there is no significant down-time. You will need to get a new ADSL2+ modem from us, and then you can just plug it in after the hot cut happens. The hot cut generally take about 7 days to complete from the time the order is placed.
If you are installing a new line, then the process is a little more involved. First, we order a new line at your address, with an assigned phone number. This process takes about a week also. The line is delivered to the MPOE (AKA Phone Box), usually on the side of your house. Once the line has been provisioned, we send a technician out to your home to cross-connect the line from the MPOE to a jack inside your home, and then install the modem. This appointment will be scheduled at a time convenient to you.
Important note: We assume that there is a working telephone jack in your home that is wired to the building MPOE. If there was ever a working telephone using this jack, then it is probably a working jack. If there is not a working telephone jack, then you will need to have one installed before we can complete the installation. We also assume there there is electrical power near the phone jack so we can plug the DSL modem in.
Can I port over a non-AT&T land line number?
Yes. If you have a number with another provider (or if you have AT&T U-verse phone service), we can still port it. In this case, we install a new line with a temporary phone number. Once it has been installed, we can port over your existing number. The port will take an additional ten days or so to complete, so you will need to keep your existing phone service active until the port takes place.
Is this a VOIP phone service?
No. This a real, analog phone line. You get the same clear voice service you get with a regular land line. Plus, you can use any regular telephone. Voicemail, Caller ID, and 3 way calling are included. See our voice user guide for a list of features.
Will my new phone number be listed?
No. All new phone numbers are unlisted with directory assistance (411) and will not be printed in the White Pages. If you are porting over an existing telephone number that is listed, it will remain listed where it is currently.
Can I use my existing DSL modem?
If your modem supports ADSL2+ and PTM line encoding, then it should work (most DSL modems do not support PTM). Many modems used with the AT&T DSL network are designed to use PPPoE (which use a name and password to get online). These modems will NOT work with our service unless then can be re-configured. The modem must be able to act as a simple DSL bridge in order to work with our network.
Can I use my existing wireless router?
Yes. Although the DSL equipment we provide includes wireless access, you can turn our equipment into a bridge, and then connect your router to it. You may also setup your router as a wireless access point only, and use our equipment as the router.