Earlier today Many of our Phiber customers in the Berkeley and Albany Area have been offline due to to an outage. You may be able to restore service by unplugging the power cord from the back of the Router and Fiber Modem for about 5 seconds and plugging it back in. There is no Estimated time of repair at this time. Updates to come.
Update 11:15am This outage has been resolved. You may need to unplug the power cord from your fiber modem and/or router and plug it back in to have your service restored.